Shipping policy
Shipping Policy
Thank you for shopping with Eloise & Co.
We are committed to getting your order to you as quickly and safely as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment has been received.
Please note that processing times may be slightly longer during holidays, sales events, or periods of high order volume.
Shipping Times
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days (if available)
Delivery times are estimates and may vary depending on your location and carrier delays.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email containing tracking information (where available).
Incorrect Addresses
Please ensure your shipping address is entered correctly before placing your order.
Eloise & Co is not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by customers.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at:
elizabethangelinaf@gmail.com
We will work with the shipping carrier to help resolve the issue.
International Shipping
International shipping availability, rates, duties, and taxes vary by destination and will be calculated at checkout where applicable.
Customers are responsible for any customs duties, taxes, or import fees required by their country.
Contact Us
If you have any shipping-related questions, please contact us at:
elizabethangelinaf@gmail.com